FAQs
At what height do I need edge protection?
All roofs require edge protection, regardless of the distance to the ground. WorkSafe is actively enforcing its Working at Heights campaign and may prosecute any non-compliant work practices involving height risks. Safety is not optional — it’s essential.
Is this edge protection compliant?
Yes. All of our systems have undergone rigorous testing under the supervision of a registered engineer in accordance with AS/NZS 4994.1:2023 standards.
Can I erect this system myself?
Yes. Any able-bodied person can install our edge protection systems — no formal qualification is required. Some scaffolders may incorrectly claim that only licensed scaffolders can erect these systems. This is not true. Our products are classified as proprietary edge protection systems, not scaffolding.
Can I use timber rails with your system?
Yes we have tested all our systems with SG8 90×45 rails (standard 4×2 framing) which can be used compliantly to 2.7mtr centres.
Do the brackets stack well?
Yes. The laser-cut and folded design allows brackets to be stacked neatly, making transport and storage simple and efficient — unlike other systems that leave you with bulky, uneven piles.
Do you have a system for new houses?
Yes. We offer systems for standard soffits, gable ends, and stud-mounted brackets, as well as our Re-Roof/Ground Up bracket, which is also suitable for new housing applications.
Do you have a system for existing houses?
Yes. Our Re-Roof/Ground Up System has been specifically developed for existing structures — ideal for re-roofing, painting, solar installations, moss treatments, and more. It’s also compatible with new builds and renovations.
Do the rail heights need to be installed at a specific distance apart?
Yes, but we’ve made it simple. Each bracket is pre-fabricated with mounting points at the required centres — just drop in the rails and tighten the clamps. Quick, easy, and always compliant.
Is the system fast to install/erect?
Extremely. With pre-set rail heights and lightweight aluminium rails (only 7kg each), installation is quick and easy. We also offer the Rail Racer, a lifting device that allows guardrails to be installed from the ground, eliminating the need to work at height during setup.
Do the brackets leave enough room for the gutter and fascia?
Yes. The EBracket design provides ample clearance — even for large, boxed gutters.
How much does the system weigh?
Our systems use fewer brackets and lightweight aluminium rails, making them the lightest on the market. We can provide specific weight data for your chosen configuration, along with proven storage and transport solutions used by current clients.
Do you have a bracket for the commercial sector?
Yes. The EBC Commercial Bracket is designed to surface mount to steel purlins, timber, or concrete tilt panels, and can also function as a floor-mounted guardrail system. Several of our other brackets are also suitable for various commercial applications.
Why should I buy your system when I can hire scaffolding?
The EBRACKET® system typically pays for itself after three to four jobs, compared to ongoing scaffold hire costs. Beyond that, it delivers a strong return on investment — and you can even hire it out to other contractors for additional income.
Do you provide training for the EBRACKET® system?
Yes, there are extensive training resources available:
- Comprehensive instruction manuals
- Step-by-step video modules
- Demonstration lab in Cheltenham, Victoria for in-person or live online training
- Virtual Reality Training Hub for the Ground Up System
How long will it take to get my order sent to me?
Orders are generally dispatched within 2–3 working days of payment. We use trusted transport partners for deliveries from our Melbourne warehouse.
Customers in the Greater Melbourne area can pre-arrange collection directly from our site.
What are your Payment terms?
Goods are packed and dispatched upon confirmation of full payment. We prefer internet banking, but you can also pay by credit card over the phone (surcharges apply).
Do you have finance options?
Yes. Through our trusted finance partners, we can help you access a range of flexible funding options, including:
- Personal loans
- Commercial equipment loans
- 90-day cashflow loans